Module 01 NL: Plan the Journey Ahead
Learning Outcomes
• Know that any source of cultural information is simplified and need not be valid for all contexts and situations; 
• Have learned how to assess the credibility and bias in cultural information sources.
• Have learned how to seek opportunities to improve your understanding of culture beyond the training offered.
• Have developed basic problem-solving strategies.
• Have experienced that perception is mostly subjective.
• Have learned that attention is mostly selective, and your attention span is limited.
• Have explored solving communication problems with limited intercultural knowledge. 
• Have solved a short intercultural communication challenge with the help of your own experience and previous knowledge. 
• Have become aware of the limitations of your own analyzing and observation skills. 
• Have explored different ways of solving misunderstandings.
• Have practiced analyzing communication and behavior.
• Have practiced observation and interpretation of behavior and communication.
• Have reflected on learning strategies.
• Have explored ways to suspending judgment and keeping an open mind.
Module 02 NL: Getting on the Way
Learning Outcomes

After completing this module you will

•  Have reflected on the causes and effects of stereotypes, bias, prejudice, and discrimination.
•  Have experienced how culture shapes your own and others’ worldview.
•  Have developed strategies to cope with psychological stress caused by the accommodation and adjustment to a new culture.
•  Have practiced taking a cultural perspective other than your own.
•  Have become aware of the fact that you are acting with limited cultural knowledge in the beginning.
•  Have explored alternative interpretations in intercultural encounters.
Module 03 NL: Set Your Sails
Learning Outcomes
• Have gained a general overview of the host culture: history, politics, geography, society, values, customs, roles, communication, and behavior

• Have reflected on cultural similarities and differences

• Have explored different cultural models, dimensions, and communication models

• Have experienced the effects of different communication styles

• Have experienced the effects of different listening strategies

• Have worked with models of self/face



Module 04 NL: Land in sight. Time to anchor!
Learning Outcomes

After completing this module you will:
- Have understood that communication consists of many dimensions.
- Have experienced how body language, tone of voice, and facial expression influence communication.
- Have enhanced your active and passive communication and listening strategies.
- Have understood that appearance, attitude, and self-presentation influence the outcome of communication.
- Have explored different approaches to relationship and trust-building.
- Have practiced how to carefully plan communication in intercultural encounters.
- Have anticipated critical communication situations in roleplays and simulations.
- Have reflected on your level of communication apprehension in intercultural encounters.